Photo by Mikhail Nilov

If PANIC is starting to set in, please know we are here to help you in several ways:

• Call (206) 858-8757 for immediate help.
• You can also email us at [email protected].

However, sometimes you just want a quick tutorial on how to do something on your phone that you do not use very often, or maybe it is different from other phones that are familiar, and we have you covered.

On our website, head to Resources. Select Support, then find the model of your phone. The button at the bottom will take you to a “How to Use” page, with as many as 15 short videos on everything from initial setup to a factory reset for that phone (or one very similar.) They are for both portable and desktop models, from 30 seconds to 2 minutes in length, and we have over 75 on the site with more on the way.

Also, if you are not sure what different features do, such as the difference between call parking and call holding, or an attended versus blind call transfer, our videos can help. Still having trouble? Give our Tech Team a call at 206-858-8757.

Thank you for being an Accelerate Networks customer.